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Unreachable database host

January 11, 2023 at 1:38 PM UTC

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Resolved after 2h 31m of downtime. January 11, 2023 at 4:09 PM UTC

Service restored. We have migrated the database to a temporary host and brought our services back online. We had to use one of our build servers to host it for the time being, so our build system is operating at half its normal capacity – you may notice longer-than-usual build times while we roll out a permanent solution.

Thank you for your patience. (17:00 UTC — Jan 11)

Investigating. We have a technician on-site and are diagnosing the issue further. (15:47 UTC — Jan 11)

Unreachable host causing disruption of multiple services. Our database host has suddenly become unreachable, causing all services requiring it to become unavailable. We are currently working with people on location to determine the exact issue. (14:00 UTC — Jan 11)